Surazal Systems is a company striving to create worry-free IT environments for its clients by providing unparalleled and affordable services. As a small business, Surazal Systems realized it needed to be able to recruit the right talent if it was going to succeed in its mission. Apprenticeship turned out to be the perfect workforce solution. Ondria McCloud, the service delivery manager, explained, “It is hard when you get people off the street who are not really ready to work anywhere, but you need to be able to discern who has the best qualifications.” Apprenticeship not only allows Surazal Systems to be cognizant of its employee’s skills but also to expand them. The company also places an emphasis on hiring veterans into its apprenticeship program. As McCloud added, “It is sad that they [veterans] have to go through an unemployment group to find a job when they have done so much to help our country.” Surazal Systems is better able to craft the environment it strives to have due to its apprenticeship program.